Team Tippsy carefully packs every sake bottle for your enjoyment, but if you are dissatisfied with the quality or your order arrives damaged, please contact us within 30 days for assistance at order@tippsysake.com. A restocking fee of $20 may apply, and fees assessed for payment to the third party carrier are non-refundable.
You can cancel your subscription easily by logging into your account and selecting cancel.Please cancel at least three business days prior to the next renewal date to avoid automatic billing which follows the Sake Box shipping cycle on the 1st of March, June, September and December. Please note that canceling your subscription only prevents future renewals, it does not cancel existing orders. Contact us at order@tippsysake.com for assistance.
Tippsy’s gift card is sent electronically to your email. If your gift card is lost or non-functional, please provide proof of purchase to order@tippsysake.com by sending a screenshot of your credit card history showing the purchase or electronic receipt which is emailed to your address on file. We may issue a replacement for the balance shown in our records, pending our sole discretion. Tippsy is not responsible for gift cards that are lost, stolen, destroyed or used without your permission.
Tippsy strives to provide the finest quality sake available from our wholesale partners and offer educational content to our customers and members. Tippsy is not liable for any damage connected with your use or inability to use Tippsy’s website, applications, and services. For further assistance navigating the website, please contact order@tippsysake.com.
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