Returns & Cancellations

Team Tippsy carefully packs every sake bottle for your enjoyment. If you are dissatisfied with the quality or your order arrives damaged, please contact us for assistance within 30 days at order@tippsysake.com. A restocking fee of $20 may apply, and fees assessed for payment to the third party carrier are non-refundable.

You can cancel your membership easily by logging into your account and selecting cancel.

Your Tippsy Sake Club membership is automatically renewed and billed on the first of the shipping cycle month (March 1, June 1, Sep. 1 and Dec. 1). We will notify Sake Club members of their upcoming subscription order at least 72 hours prior to the next processing date. A subscription cancellation can be done if a request is made at least 1 business day (cutoff time is 5 pm PST) before the first of the next subscription billing month. A refund will not be provided for subscription orders after payment is completed and the order begins processing. Refunds for prepaid or ongoing subscription members may be provided under certain circumstances, but the resolution will ultimately be decided by the Tippsy Team. If you have any questions, please don't hesitate to contact our Tippsy Support Team.

Tippsy’s gift card is sent electronically to your email. If your gift card is lost or non-functional, please provide proof of purchase to order@tippsysake.com by sending a screenshot of your credit card history showing the purchase, or electronic receipt which is emailed to your address on file. We may issue a replacement for the balance shown in our records, pending our sole discretion. Tippsy is not responsible for gift cards that are lost, stolen, destroyed or used without your permission.

Tippsy strives to provide the finest quality sake available from our wholesale partners and offer educational content to our customers and members. Tippsy is not liable for any damage connected with your use or inability to use Tippsy’s website, applications and services. For further assistance navigating the website, please contact order@tippsysake.com.